April 22, 2021
episode 41. The White Glove Virtual Customer Experience
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Episode 41. The White Glove Virtual Customer Experience.
How do you surprise and delight a client in our remote world? We will be exploring all the ways you can enhance the customer journey and experience even as you conduct business remotely.
Elaine Bumanglag
Hello ladies!!
Elaine Bumanglag
I never thought of it in terms of Maslow’s hierarchy of needs
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I’ve been there! (fellow cheesehead )
Elaine Bumanglag
I offered a starter kit and then streamed a Candlemaking class…customers really liked it
Kristen Levine
Just arrived! I’ll watch the replay to catch up!
Elaine Bumanglag
Thank you for such valuable info!!
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Ann Marie Keene
Great advice.
Ann Marie Keene
#nurtureandshine
Tanya Pluckrose
Great interview. Sorry I missed this great conversation!
Tanya Pluckrose
Yes I agree the client experience must be exceptional. Qantas Airlines delivers a wonderful end-to-end experience